Privacy Policy
Last Updated: 21st September, 2023
1. Introduction
Succulent Leaf (“we,” “us,” or “our”) is committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (the “Site”) and interact with our services. By using the Site, you consent to the practices described in this policy.
2. Information We Collect
We may collect various types of information, including:
2.1 Personal Information
- Contact Information: When you create an account, place an order, or contact us, we may collect your name, email address, postal address, phone number, and other contact details.
- Payment Information: If you make a purchase, we collect payment information, such as credit card details or other payment methods.
2.2 Non-Personal Information
- Usage Data: We collect data about how you interact with our Site, including your IP address, browser type, device information, and cookies. We use this information for analytical and statistical purposes.
3. How We Use Your Information
We may use your information for the following purposes:
3.1 Order Fulfillment and Customer Support
- Process and fulfill orders, including shipping and delivery.
- Provide customer support and respond to inquiries and requests.
3.2 Personalization and Improvement
- Improve and personalize your user experience on our Site.
- Analyze site usage and trends to enhance our products and services.
3.3 Communication
- Send order confirmations, updates, and shipping notifications.
- With your consent, send promotional offers, newsletters, and marketing communications.
4. Disclosure of Your Information
We may disclose your personal information to:
4.1 Service Providers
Third-party service providers who assist in order processing, shipping, payment processing, and other essential functions.
4.2 Legal Compliance
Comply with legal requirements, government requests, and applicable laws.
4.3 Business Transfers
In connection with a merger, sale, or transfer of assets, we may disclose your information to the acquiring entity.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect non-personal information. You can manage your cookie preferences through your browser settings.
7. Your Choices and Rights
You have the right to:
- Access and update your personal information.
- Opt-out of marketing communications.
- Request the deletion of your account and personal data.
- Object to the processing of your data.
8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on our Site with a revised “Last Updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.